Shipping & Delivery

Currently, you can order products from this online shop for delivery to Germany, Austria, Liechtenstein, Switzerland, the Netherlands, Belgium, Luxembourg, Italy, Poland, and France. Please make sure that the address you entered is correct. If you entered an incorrect address, please contact us at support-de@yeoreo.com.

Order Processing & Shipping

Orders are processed and shipped from our warehouse Monday through Friday. Please note that orders placed from Friday through Sunday are delivered on Mondays and Tuesdays. In addition, orders placed on public holidays or weekends are processed on the following working day. Our standard processing time is 1-3 business days. If an item in your order is out of stock or shipping is delayed, we will notify you promptly by email.

Order Delivery & Logistics

We offer free shipping on orders over €49.99. Our standard shipping option normally takes 7-12 business days. You will receive the courier tracking number once the order has been shipped.

Check Order Status

You will receive your order number after successful payment. If you would like to check the status of your order, please contact support-de@yeoreo.com and provide your order number.

Lost Package

If a package is lost, the logistics provider assumes full responsibility. If your package was not delivered, please contact us, and we will do our best to help you locate your lost package.